Services & Pricing

Transparent pricing. No hidden fees.
I speak plain English, not "Geek Speak".

Athena AI
New
Instant Help
Free
24/7 Availability

Athena AI

My automated assistant can diagnose WiFi issues, printer faults, and email problems instantly. It's the fastest way to get an answer, and it costs nothing.

WiFi Diagnostics
Printer Fixes
Outlook Help
Hardware Checks
Automated Tool
Launch Athena
Residential IT Support Technician
Risk Free
Residential
$110
per hour (inc GST)

Home IT Support

Patient help for seniors and families in the Southern Corridor. WiFi dead zones, slow laptops, or printer frustrations. I'll get your home running smoothly again.

WiFi & NBN Help
Printer Setup
Virus Removal
iPad & Phone Setup
Data Backup
Email Recovery
Smart Home (Rochedale)
Password Help
No Fix, No Fee Guarantee
Book Home Visit
Small Business IT Support
Enterprise Grade
Commercial
Quote
Fixed Monthly Plans

HaymanTech Care

Proactive Managed Services for businesses in the Eight Mile Plains & Springwood Tech Belt. We stop downtime before it starts.

24/7 Monitoring
Security Audits
Unlimited Remote Help
Disaster Recovery
Hardware Procurement
Network Management
Priority Onsite SLA
Get a Managed Quote
Remote Computer Fix
Instant Fix
Australia-Wide
$99
Flat Rate (inc GST)

Remote Fix

The fastest way to get help. If you have internet access, I can securely connect to your screen and fix software issues instantly.

Note: You must book an appointment time with Dan before starting a session.

Software Errors
Email Configuration
Virus Scans
"How-to" Training
Driver Updates
Browser Cleanup
Booking Required

Why Locals Choose HaymanTech

Feature HaymanTech Computer Shops Big MSPs
Pricing Model No Fix, No Fee Diagnosis Fees ($80+) 12-Month Contracts
Response Speed Same/Next Day 3-5 Days (In shop) Ticket Queues
Communication Direct with Dan Retail Staff Helpdesk L1
Location We Come to You You Carry PC to Shop Remote Only

How Payments Work

1

Fair Billing

Hourly work is billed in 15-minute blocks. You never pay for a full hour if it takes 15 minutes. Prices include GST.

2

No "Fix" No Fee

If I can't find a solution to your problem, you don't pay a cent. Simple.

3

Easy Payment

I accept Card (Tap to Pay), Cash, or Bank Transfer. Invoices are emailed instantly.

Frequently Asked Questions

What if you can't fix the problem?
I operate on a strictly No Fix, No Fee basis. If I investigate the issue and cannot offer a solution or repair strategy, you will not be charged a cent. This guarantee is in addition to your rights under the Australian Consumer Law.
Do you charge for travel time?
Zone A (0-15km): Free travel for Sunnybank, Macgregor, Mt Gravatt, and Eight Mile Plains.
Zone B (Logan/Bayside): For suburbs further out (e.g., Springwood, Loganholme), a small flat travel fee may apply ($20-$40) unless the booking is over 1.5 hours. This will always be agreed upon before I arrive.
Is the Remote Support secure?
Yes. I use RustDesk, which is encrypted. You must approve the connection, you can watch everything I do, and once we disconnect, I cannot access your computer again without your permission.